- Is the free plan really free?
- Yes, and it doesn't expire. No card to sign up. You get one property and up to 3 appliances or systems, with QR codes, unlimited maintenance logs, the full history, and 1 GB for photos and receipts. When you want to track more than 3 things, that's when you'd upgrade.
- What happens when I hit the free limit?
- Nothing you've recorded goes anywhere. You keep full access to everything already in your account: the history stays readable and shareable. You just can't add a fourth system until you upgrade.
- Which plan is right for me?
- Personal is for trying it on the few systems that matter most. Personal Pro is for tracking your whole home without counting. Business is for any size portfolio, from a couple of rentals to a growing company: $25 per building per month, unlimited buildings, team access, and reporting. Need something bigger or more custom? Contact us and we'll build a plan around you.
- How does Business pricing work?
- You pay $25 per building per month. Add a building and your subscription adjusts automatically, prorated by Stripe. Remove one and it goes down the same way. No tiers to outgrow and no surprises.
- Can I cancel or change plans anytime?
- Yes. Upgrade, downgrade, or cancel anytime from your billing page. Your data and full history always stay with you.
- How does billing work?
- Paid plans are billed securely through Stripe, monthly or yearly. Choosing yearly saves you roughly 17% versus paying monthly.
- What counts as a device?
- Any appliance or system you track: a water heater, furnace, HVAC unit, dishwasher, and so on. The free plan covers 3 of them; paid plans are unlimited.
- Do I need an account to log maintenance?
- Account owners do. Contractors and workers can log maintenance from a device's QR page using a shared PIN, no account needed.